Mehraab Naureen Off White Dupatta

Off-White Handcrafted Kota Dupatta

₹ 1,550 INR

( Incl. of all taxes ) Shipping calculated at checkout.

Returns/ Exchange/ Cancellation/ Shipping Costs Policy

The table below describes the return/exchange/cancellation policy, subject to the main Terms and Conditions, as may be amended from time to time, for use of this website for services provided by Farida Gupta Retail Pvt. Ltd. Customers are advised to go through the Terms and Conditions available at https://www.faridagupta.com/pages/terms-of-service-agreements

FOR ONLINE ORDERS
RETURNS & EXCHANGE	APPLICABLE CONDITION	ACTION
APPAREL & ACCESSORIES	Returns can be made within 15 days from the date of delivery for all online orders, provided the tags are intact and the product is unused. Please note, exchanges can only be done for size issues.	done
MISSING ITEMS	Customers must inform us within 48 hours of delivery if any item is missing from their order. To process the claim, an unboxing video of the order must be provided, along with clear images of all received items	done
DAMAGED PRODUCT	Intimate within 24 hours of delivery about the return or exchange of the product if the product is damaged. 'Damage' does not include any issue with the product pertaining to the style/design of the product purchased.	done
ALTERED PRODUCTS	No exchanges or refunds will be made against garments which have been altered by the customer.	clear
CANCELLATION	Orders can be cancelled only before shipment has been dispatched. After dispatch, the courier company will attempt the delivery of the order thrice, post which the merchandise is sent back to our warehouse. We can initiate an exchange/store credit or a refund for prepaid orders which may normally take up to 15 working days. However, the refund/ store credit will be paid after deducting the shipping charge of INR 150 paid by the customer at the time of placing the order	done
SHIPPING COSTS FOR SIZE EXCHANGES	The Company will cover the shipping costs for the first size exchange request. For any subsequent size exchange requests, the customer will be responsible for the reverse pickup and delivery costs, which amount to INR 200. Please note that "multiple exchanges" refer to multiple size exchange requests, even if the products were purchased in a single order.	done
FACE MASKS	For hygiene reasons, face masks are non-returnable.	clear
FAILED QUALITY CHECK ON RETURN	If a returned product fails our internal quality check, the return or exchange request will be denied. The same product will be sent back to the customer. Courier charges must be paid by the customer at the time of delivery, or they may choose to self-pick up the product from our facility.	clear
INCORRECT PRODUCT SENT BY CUSTOMER	If the customer returns a wrong product, Farida Gupta will not be liable for the incorrect item received. The customer must notify us within 48 hours of delivery to reclaim it. If the customer wishes to have the same product sent back to them, courier charges must be paid at the time of delivery or they may choose to self-pick up the item. The correct item must then be sent to us at the customer’s own cost. If the customer requests us to arrange a second reverse pickup, shipping charges will be deducted twice.	clear

FOR EXHIBITIONS
RETURNS & EXCHANGE	APPLICABLE CONDITION	ACTION
REFUNDS	No Refunds	clear
KURTAS/ FARSI PANTS/ SHARARAS/ TOPS/ DUPATTAS/ ACCESSORIES, ETC.	Return & Exchange of the merchandise due to size/style/damaged issue(s), can only be done within the exhibition duration from which they were purchased and not through any other mode or medium. Tags should be intact, and the product should be unused.	done
DAMAGED MERCHANDISE	Intimate Customer Support Team within 24 hours of purchase if the merchandise is damaged. 'Damage' does not include any issue with the merchandise pertaining to the style/design of the product purchased.	done
ALTERED MERCHANDISE	No exchanges will be made against merchandise which have been altered by the customer.	clear
REVERSE PICKUP - SHIPPING COSTS	If the merchandise needs to be picked up or delivered by Farida Gupta Retail Pvt. Ltd. then the shipping cost must be borne by the customer.	clear
FAILED QUALITY CHECK ON RETURN	If a returned product fails our internal quality check, the return or exchange request will be denied. The same product will be sent back to the customer. Courier charges must be paid by the customer at the time of delivery, or they may choose to self-pick up the product from our facility.	clear
INCORRECT PRODUCT SENT BY CUSTOMER	If the customer returns a wrong product, Farida Gupta will not be liable for the incorrect item received. The customer must notify us within 48 hours of delivery to reclaim it. If the customer wishes to have the same product sent back to them, courier charges must be paid at the time of delivery or they may choose to self-pick up the item. The correct item must then be sent to us at the customer’s own cost. If the customer requests us to arrange a second reverse pickup, shipping charges will be deducted twice.	clear

RETURNS & EXCHANGE	APPLICABLE CONDITION
FG Merchandise	We do not have exchange/return option for the international orders.
Damaged Product	In case of any damaged product, intimate us within 48hours of receiving the product at care@faridagupta.com or by calling us at +91-8287-567-567 (Monday - Saturday, 9:30 AM - 6:00 PM (IST)). Kindly note that the term 'Damage' does not include any issue with respect to the style/design of the product.
Cancellation	Order(s) once dispatched, cannot be cancelled. However, if the Order(s) are yet to be dispatched, the customer can cancel the order and seek refund against it.

PRODUCT DETAILS

Delicate floral motifs on kota in off white tones are scattered on this dupatta, lending elegance to everyday dressing. This dupatta feels gentle against the skin, bringing together softness and day-long comfort. Intricate lace detailing and embroidered motifs add a subtle layer of detail. Wear it alongside the Mehraab Naureen Off White Kurta to pull the ensemble together.

Display Color	Off White
Length	0.9*2.5 Mts
Wash Care	Hand Wash
Composition	Kota
Product Code	FGD26-20

Display Color

Off White

Length

0.9*2.5 Mts

Wash Care

Hand Wash

Composition

Kota

Product Code

FGD26-20

DISCLAIMER: Natural-dyed colours might bleed during the first few washes or rub against the skin & other light-coloured garments. In the artful process of hand block-printing, embroidery work and stitching, variations are likely to come into existence. These irregularities are the hallmark of all handmade products and give each style a unique identity.

Like most brands, our products are photographed professionally under controlled lighting. Colours tend to be perceived differently depending on factors such as shot angles, lighting, background tones and colour temperatures. As a result, prints and colours may vary. Nevertheless, we strive to match the tones as close to the original product colours as possible.